Stupid Blackberry user #23472

"My Blackberry storm only has two rows of icons and they aren't the ones I want. The rest of the icons are gone and nowhere to be found." to which I replied "ma'am push the blackberry key and go to..." "HOLY SHIT THERE THEY ARE!!" said the woman. seriously lady? you were on your home screen, thats why there were only two rows of Icons. "Thanks for calling vzw tech support have a safe day" Figured "safe day" was more fitting for this customer...

Cheers!